Home Internet Plans | Digicel+ Antigua and Barbuda

All Digicel+ bills are due on the 28th of the month. You may be given a two (2) days grace period to pay your bills. Payments received after the 30th of the month will attract a late payment fee of $10 plus tax which will appear on their next invoice.

You may pay your Digicel+ bill using any of our payment options:

·       Our Stores

·       MyDigicel App

·       Online bank (ECAB, Scotia, FCIB, ACB)

·       In-store Kiosk

Please make payments using your Digicel+ Account number to ensure your payment is applied to the correct Digicel account. Example:

·       Facebook

·       Twitter

·       LinkedIn

For optimal speed, it is recommended that you only connect a maximum of 4 devices simultaneously. Should you choose, however, to connect more than 4 devices simultaneously, you may experience slower download and upload speeds.

You will benefit from download speeds up to 15 mbps, and upload speeds up to 2 mbps, however, this may vary depending on the number of devices connected simultaneously, the plan you have purchased, and factors beyond Digicel’s control.

After successfully installing the Digicel+ service, you are encouraged to not tamper with the modem, however, you may contact one of our agents at tel: 1-268-736-4069 to schedule a site visit to have their modem re-located at a cost. We will not be held responsible for any service disruption or modem damage as a result of re-location done by you, the customer.

After successfully installing the Digicel+ service, you are encouraged NOT to remove the SIM card from their modem. We will not be held responsible for any service disruption or modem/SIM damage as a result of the re-location done by you, the customer.

Digicel+ customers will have a contractual period of 24/36 months. If you terminate your service before the contractual period, you will be required to return the modem to one of our stores.

·       You will be required to clear all outstanding invoices and sign the termination form.

·       Upon terminating, you will be required to return all equipment to us.

·       You will be charged 20% of your current bill monthly until the equipment is returned to us.

·       You can choose to use your deposit to offset any outstanding balance or transfer it as a credit to a Digicel mobile account.